Welcoming Design

In 2021, the ElevatePA Steering Committee, in partnership with the City of Port Angeles, will create an initial list of actions that will immediately improve a guest’s sense of comfort in the area. By 2023, the entrances, streetscape and signage will reflect the “brand” as a distinguished area. By 2026, the district will have a well-defined identity as an attractive, comfortable, positive overall guest experience that is reflective of our local lifestyle.

Strategy 2A – The guest experience is predominately measured by the impressions, environment, and comfort of pedestrians, district residents, and overnight guests.

Action Plan 2A-1

In 2022, the Welcoming Design Team will identify three (3) sites to be developed as sitting or gathering locations for pedestrians. After site identification a design, budget and implementation plan will be completed.

Action Plan 2A-2

By the end 2022, the Welcoming Design Team, in cooperation with the City of Port Angeles Parks Department, to complete the establishment and upgrade of at least three (3) conveniently located public restrooms, including determination of a restroom maintenance program that allows for opening and operations of at least 16 hours per day availability.

Action Plan 2A-3

In 2022, the Welcoming Design Team will work with the City of Port Angeles in completing a comprehensive wayfinding signage, streetscape design, budget, and implementation plan.

Action Plan 2A-4

Before 2024, the Welcoming Design Team in coordination with the City of Port Angeles will complete a traffic calming and alleyway place-making design and implementation plan.

Strategy 2B – A distinguished district will have definable visual entrances and exits and recognized connections to complimentary regional assets and experiences.

Action Plan 2B-1

In 2022, the Welcoming Design Team will design and identify locations for district welcome signage and attractive messaging reader boards, with installation and programing occurring in 2023.

Action Plan 2B-2

In 2022, the Front Street entrance will be enhanced to provide an expansive view of the district and harbor by unblocking the view on the north side of the street from Peabody to Lincoln.

Action Plan 2B-3

In 2023, work with the Blackball Ferry Line, Port Angeles Wharf, and the City of Port Angeles to design and install signage and enhancements to designate the international entry and an invitation to enjoy the district.

Action Plan 2B-4

By 2024, the district will have designed, programed and signed five (5) distinctively named “trails” that originate from the district adding value to the overall district experience.

Strategy 2C – Beginning in 2022, when the brand identity is created, it will then be utilized to introduce and deliver a guest experience to all five human senses: touch, sound, sight, smell, and taste.

Action Plan 2C-1

In 2022, the Welcoming Design Team will coordinate with the City of Port Angeles to develop a district flower-planting, flower basket-hanging, and flower maintenance program, along with a regularly scheduled public space and equipment cleaning and maintenance program, including budget, execution plan, and performance assessment framework.

Action Plan 2C-2

In 2022, the Welcoming Design Team will design and execute a plan to educate and inform district property and business owners on strategies and actions to protect private property.

Action Plan 2C-3

In 2023, district stakeholders in partnership with the City of Port Angeles, will have a staffed Police Station including a visual presence of law enforcement and ambassadors. In addition, the Welcoming Design Team will coordinate a study on the efficacy of funding a private security firm to support the efforts of business and property owners in protecting guests, property, and image of safety.

Action Plan 2C-4

In 2023, design and develop a targeted guest satisfaction measurement program to determine the effectiveness of strategic In 2023, the Welcoming Design Team in cooperation with the City of Port Angeles will analyze and assess the status of public and private lighting and cameras, including gaps and voids, to encourage safety and security, and will make recommendations that support the district’s vision for the future.

Strategy 2D – Establish linkages to regional attractions and experiences that magnify the brand and expand the overall offering and guest experience.

Action Plan 2D-1

In 2022, the Welcoming Design Team will facilitate discussion and planning between the Olympic National Park, Clallam Transit, Black Ball Transport, the City of Port Angeles, and other stakeholders to develop a year-round Hurricane Ridge Shuttle program, with the departure and return point located in the district.

Action Plan 2D-2

In 2022, the Welcoming Design Team will develop recommendations for business naming, building façade designs, business signage placement and design, and product and services offerings in the district that capture and celebrate our unique local attractions and natural surroundings.

Action Plan 2D-3

In 2023, the Welcoming Design Team will coordinate with Olympic National Park officials to find ways to incorporate the Olympic National Park inside the district in more visible and tangible ways, as well as encourage park visitors to become district guests.

Action Plan 2D-4

In 2023, the Welcoming Design Team will develop programs that highlight the basecamp nature of the district to attractions and activities that can originate from the district, such as whale watching, charter fishing, trips to Hurricane Ridge, trips to Victoria, harbor tours, a district rooftop trail, and seaplane flights and tours.